PRIVACY POLICY

Press Start Printing ("we," "our," or "us") collects information when you use our website and services. This includes:

• Account Information: Name, email address, and profile information when you create an account
• Order Information: Billing and shipping addresses, payment information, and order history
• Communication Data: Messages you send us and customer support interactions
• Email Preferences: Marketing consent, signup source, consent timestamp, unsubscribe status, and related delivery records
• Usage Data: How you interact with our website, pages visited, and shopping behavior
• Device Information: IP address, browser type, device type, and operating system
• Cookies and Tracking: Website analytics, performance data, and optional advertising measurement choices

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and services
• Personalize your shopping experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Send marketing communications (with your consent)

We share your information with trusted service providers:

• Payment Processing: Stripe for secure payment processing
• Shipping: Shippo and shipping carriers for order fulfillment
• Email Services: Resend for order confirmations, subscription management, and consent-based promotional email
• Cloud Services: Google Firebase for data storage and authentication
• Analytics: Google Analytics and Vercel Analytics for website performance and usage measurement
• Optional Advertising Measurement: Meta and Pinterest when you choose "Allow marketing"

We do not sell your personal information to third parties. We only share information as necessary to provide our services or as required by law.

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure cloud storage with Google Firebase
• PCI DSS compliant payment processing
• Regular security audits and monitoring
• Access controls and authentication requirements

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and shopping cart
• Analytics Cookies: Google Analytics to understand website usage
• Authentication Cookies: To keep you logged in securely
• Optional Marketing Tools: Meta Pixel and Pinterest Tag to measure visits, carts, checkouts, and purchases after you allow marketing tracking

You can choose "Essentials only" or "Allow marketing" in our privacy choices. You can reopen those choices from the site footer at any time. We also honor supported browser Global Privacy Control signals by keeping optional marketing tracking off. Essential cart, authentication, and checkout features remain available when optional marketing tools are off.

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct or update your account information
• Delete: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information

To exercise these rights, contact us at privacy@pressstartprinting.com

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until you delete your account
• Order history: 7 years for tax and legal compliance
• Analytics data: 26 months (Google Analytics default)
• Support communications: 3 years
• Marketing consent and suppression records: For as long as needed to honor your subscription choice and prevent accidental resubscription

Order confirmations, shipping notices, cancellation messages, and other service emails are transactional and do not require a marketing subscription. Press Start Insider messages are optional and are sent only after an affirmative signup or checkout selection.

Every promotional email includes an unsubscribe option. Unsubscribing stops promotional email but does not affect necessary order or account messages. You may also manage your choice by contacting us at privacy@pressstartprinting.com.

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your information may be stored and processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of our services constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us: