FREQUENTLY ASKED QUESTIONS
What materials do you use for 3D printing?
We use high-quality PLA and PETG filaments for most of our products. These materials are durable, eco-friendly, and perfect for display pieces and functional items.
How long does shipping take?
We typically process orders within 2-3 business days. Shipping usually takes 3-5 business days within the US. International shipping may take 7-14 business days.
Can I request custom designs?
Yes! We love creating custom pieces. Contact us with your ideas and we'll work with you to bring your vision to life.
What if my item arrives damaged?
We carefully package all items, but if something arrives damaged, contact us within 48 hours with photos and we'll send a replacement right away.
Do you offer bulk discounts?
Yes, we offer discounts for orders of 10 or more items. Contact us for a custom quote.
How do I care for my 3D printed items?
Keep them away from direct heat and sunlight. Clean with a damp cloth. Most items are not dishwasher safe unless specifically noted.